The Hellenic Loan Servicers Association (EEDADP) is a Civil Code non-profit company. It was founded in 2019 in Athens and its members are companies licensed by the Bank of Greece, active in the newly established credit servicing sector (Servicers). The Association’s core mission is applied through cooperation, discussion and education.
We comply with all the Greek regulatory requirements that relate to the exercising of our activities.
We treat our customers with fairness and transparency, taking special care of socially vulnerable groups.
We have an appropriate organizational governance framework and internal control mechanisms which ensure regulatory compliance, towards the protection of customer rights.
We follow specific procedures and have the facilities in place to record and deal with customer complaints.
